Providers have felt the retail imperative for years, and some have even transitioned to – or began as – entirely retail businesses. But it's not a slam dunk; there are some key things to do and assets to put in place. Faisal "RJ" Poonawala joins the podcast to talk about how his business, Spring Branch Medical Supply in Houston, Texas, made the switch to retail, the lessons he's learned, and the initiatives he's undertaking to not only succeed, but expand as well.
Longtime HME Business contributor Sandra Canally, founder and CEO of accreditation organization The Compliance Team, chats with Executive Editor David Kopf about where accreditation...
Back in 2013, when HME providers were making tentative steps into retail sales, Wayne Slavitt decided to go all-in with his retail-only mobility and...
HME providers initially got a brief break from Medicare claims audits during the Covid public health emergency, but after resuming audits, the HME industry...