New York respiratory, sleep and HME provider Hampton Homecare Inc. has found itself at ground zero of the COVID-19 pandemic, and as its director of operations, Joe Candiano has overseen the company's response to the public health emergency in terms of deliveries, equipment-handling, patient set-up, telehealth, staffing and other aspects of the business. Joe talks about the measures his business has taken, the sacrifices his team has made, and the lasting industry-wide changes he thinks will result from COVID-19.
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The owners, operators and management of HME providers are currently contending with a tricky problem: There are certain roles within the HME business that...
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