Sponsored by PlayMaker Health — An in-depth effort to interview more than 20 HME providers of varying types and business models has uncovered common responses to COVID-19 being implemented across the industry. Ty Bello, president of HME sales and management consulting firm Team @Work, joins the HMEB Podcast to discuss his qualitative survey, which covered COVID-19 protocols for all aspects of HME: sales; engaging with patients at the business and in the home; telehealth; deliveries; working with referral providers; and operations. This is a must-listen episode for all providers wishing to adopt COVID-19 best practices learned by other HME businesses, as well as gauge the effectiveness of their initial efforts.
Quality improvement is an integral part of achieving Home Medical Equipment accreditation and maintaining it. But how is quality improvement defined for an HME...
Providers have felt the retail imperative for years, and some have even transitioned to – or began as – entirely retail businesses. But it's...
Ask any retail HME provider, and they'll tell you that customer attitudes concerning the economy are impacting their buying habits. That's not surprising, as...