The world of HME is all about patient relationships — putting the patient front and center in the process. Maintaining patient relationships and maximizing patient engagement results in improved compliance and increased referrals. And it turns out the key to making that happen might be a lot more common than we realize. James Yi, the Director of Product Management over Digital Connectivity for industry software maker Brightree LLC, discusses the most effective approach to patient engagement and how to implement it.
HME providers initially got a brief break from Medicare claims audits during the Covid public health emergency, but after resuming audits, the HME industry...
An HME supplier's success depends on building a team of fully trained, highly professional, and dependable staffers that are experts at what they do....
Providers have felt the retail imperative for years, and some have even transitioned to – or began as – entirely retail businesses. But it's...